When you place an order, request a catalogue, or provide feedback using our website, we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We and our group companies may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post or email. If you would rather not receive this information please send an e-mail to sstating your email@example.com preferences.
When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, request information or leave feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
If any of the information that you have provided to Hugh Jordan changes (eg. e-mail address, delivery address) please let us know. You can inform us of these changes by e-mailing us at firstname.lastname@example.org . Under the GDPR legislation brought in on the 25th of May you are now allowed to request all information that you have provided us in the past to be deleted from our databases. If you wish to do so, please send an e-mail to the above address and we will confirm with you that your data has been deleted.